What to do if the PNM-9320VQP or PNM-9322VQP fixed channel ISP is displayed as 0.00_000000

Applies to: PNM-9320VQP, PNM-9322VQP

Summary:
The PNM-9320VQP or PNM-9322VQP may have a fixed lens module issue if the Upgrade / Restart screen shows the fixed channel ISP as 00_000000.

Step-By-Step Guide:

To verify and resolve this issue:

1. Navigate to Settings > System > Log > System Log

2. Check the system log for ISP booting fail messages.

   

3. Replace the lens module.

    Once the module is replaced, the Upgrade / Restart screen will be displayed.