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  • SSM 2.10 Privacy Mask

        1. Setting Privacy Mask in SSM 2.10 1-1. Permission   The user who would like to set Privacy Mask should be in AdminGroup. 1-2. Setup path   SSM Console Client > Configuration > Device > Regist...

  • Error 403-Forbidden via Chrome

      The below article applies to models:  All XRNs. PRNs, and QRNs    Summary: If you have determined that you are getting an Error 403 Forbidden while trying to connect to an NVR via Chrome.  This m...

  • WRN export to USB

      To export video from a WRN recorder directly to USB, select the video to export from the timeline and right click - select Export Video from the menu Make sure the USB drive is plugged in and...

  • Wave - Database Backup

      It is good practice to take regular database backups, this is especially important before making any major changes in Wave, such as a version upgrade.   To take a backup... Navigate to system Ad...

  • Green Time Line Missing In Wave Client

      Wave servers and clients need to be time synced together to operate correctly. In environments where there is an internet connection available to Wave, the clients and servers will automatically...

  • Auto discovery of servers in Wave.

      Wisenet Wave has the ability to automatically show locally discovered servers in the Wave client at the log in prompt.     This is not the same as cloud based servers connected via WaveSync.A Wa...

  • Solid Edge Cameras Vulnerability

      An article on Vulnerability Description affecting SolidEdge products   A flaw was detected that allows for a remote code execution during the installation of Wave on the camera device. The Wave s...

  • Connecting SPC-7000 to a network camera

      An article on how to connect a network camera to the SPC-7000 1. Log into the SPC-7000 joystick by entering the admin and password for the device. 2. When the system settings screen appears, sel...

  • SolidEdge - License Retrieval

      A guide on conditions to note for the SolidEdge cameras, PNV-A6081R-E1T and PNV-A6081R-E2T regarding the WAVE license key   The camera should always be backed up to retain information such as the...

  • SolidEdge - App Re-Installtion

      The below article instructs users how to re-install WAVE on our SolidEdge cameras, PNV-A6081R-E1T and PNV-A6081R-E2T   When the WAVE application has been removed or not installed, the application...