Hanwha Vision Oceania Support.

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Recent activity by Hanwha Vision Oceania Support. Recent activity Votes
  • Hi M, Just wondering how you got on with the last recommendation and if you had any success getting that camera operational. Let us know if you need further assistance.

  • Hi M, I would suggest trying holding the reset button for 30 seconds and if that doesn't work another method that I have used for many years with many cameras is hold the reset button for 30 second...

  • Official comment

    Hi Fessy, Thank you for your request. The XNB-9003 box camera is an AI capable device that supports what we call Best Shot which is the detection of AI objects that are detected by the cameras AI e...

  • Official comment

    Hi M, Thank you for the update. Generally Hanwha cameras will present themselves on a 192.168.1.100 default IP address if there is no DHCP server present. However if you have also tried using the W...

  • Thank you for your request. Firstly I would suggest using the Wisenet Device Manager to discover the camera that you can download from the following link. https://www.hanwhavision.com/wp-content/up...

  • Hi Brad, Just to update you AI support for the Solid Edge was release late last year. You should be able to upgrade to the latest version and utilize AI on the Solid Edge.

  • Hi Brad, Thank you for your interest. At present there is no confirmed timeline on AI support for the Solid Edge camera.